1017 W Galena Blvd Aurora, IL 60506

Privacy Policy

Last updated: November 30, 2025

La Bella of Aurora (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at labellaofaurora.com or contact us through the site.

Our facility is located at 1017 W. Galena Blvd, Aurora, IL 60506.


Information We Collect

We may collect the following types of information:

  • Information you provide directly:
    When you fill out our “Send Us a Message” or similar contact form, we may collect your name, email address, phone number, and any information you choose to include in your message.

  • Information collected automatically:
    Like many websites, we may collect certain technical information automatically, such as your IP address, browser type, device information, pages you visit, and the date and time of your visit. This may be done through cookies or similar technologies.

Please do not submit sensitive information through our online forms.


How We Use Your Information

We may use the information we collect for purposes such as:

  • Responding to your inquiries and messages

  • Providing information about our skilled nursing, rehabilitation, and related care services.

  • Operating, maintaining, and improving our website

  • Protecting our rights, safety, and property and complying with applicable laws.


Health & Medical Information

Our website is primarily intended for general information and contact purposes. It is not designed to collect detailed medical information or to replace professional medical advice or emergency services.

If you become a patient or resident, we may provide separate notices or forms describing how we handle your medical/health information in compliance with applicable law (such as HIPAA). Those notices will govern our use of your protected health information.


How We Share Information

We do not sell your personal information.

We may share information:

  • With service providers who help us operate our website or communicate with you (for example, website hosting or analytics providers)

  • As required by law, regulation, court order, or to respond to legal process

  • When we believe it is necessary to protect our rights, property, safety, or that of others

Any third-party service providers are permitted to use your information only to perform services on our behalf and are expected to protect it appropriately.


Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

  • Help the site function properly

  • Understand how visitors use the site

  • Improve performance and user experience

You can usually set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the site may not work properly.


Your Choices

You may:

  • Choose not to provide information through our forms.

  • Request updates or corrections to your contact information by reaching out to us using the contact details below.

  • Depending on where you live, you may have additional rights under applicable privacy laws. To learn more or to exercise any rights you may have, please contact us.


Security

We use reasonable physical, technical, and administrative measures to protect the information we collect through the website. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

For this reason, please avoid sending highly sensitive information through our online forms.


Children’s Privacy

Our website is intended for adults, such as prospective residents/patients, family members, and healthcare professionals. It is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete it as required by law.


Links to Other Websites

Our website may contain links to third-party sites, such as social media pages (e.g., Facebook and LinkedIn). We are not responsible for the privacy practices of those third-party sites. We encourage you to review the privacy policies of any sites you visit.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of the website after any changes means you accept the updated policy.


Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

La Bella of Aurora
1017 W. Galena Blvd
Aurora, IL 60506
Phone: 630-897-3100.

You may also contact us using the message form on our website, and we will get back to you.


Important note: This Privacy Policy is for general informational purposes only and is not legal advice.